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Service: Citation Building

TRUST IS
A RANKING FACTOR.

Citations are how Google verifies your business is real, legitimate, and worth sending customers to. We build and maintain the full network so every signal points in your favour.

Get a Free Citation Audit How It Works
16%
of local ranking factors come directly from citation signals: volume, accuracy, and consistency
80%
of consumers lose trust in a local business if they find inconsistent contact info online
50+
directories we submit to across general, industry, and Alberta-specific platforms
1 digit
is all it takes. One wrong digit in a phone number across one directory can suppress your rankings

The Problem

GOOGLE DOESN'T JUST TRUST YOUR WORD

When Google decides where to rank your business, it doesn't only look at your website and your Google Business Profile. It scans hundreds of third-party directories (Yelp, Yellow Pages, Apple Maps, industry directories, local directories) and cross-references your information across all of them.

If your name, address, or phone number (NAP) doesn't match consistently, Google treats it as a trust signal that something is wrong. The result: your rankings get suppressed, even if everything else is perfectly optimized.

Most businesses have never audited their citations. They're listed incorrectly on dozens of platforms: an old address, a disconnected phone number, a misspelled business name. It's quietly costing them rankings every single day.

NAP Inconsistency: Real Example Pattern
Google Business Profile
Red Deer Plumbing Pro
123 Gaetz Ave, Red Deer, AB T4N 3Z6
(403) 555-0192
Yelp
Red Deer Plumbing Pro
456 Ross St, Red Deer, AB (old address)
(403) 555-0109 (disconnected)
Yellow Pages
RD Plumbing Pro (name mismatch)
123 Gaetz Ave, Red Deer, AB
(403) 555-0192
Apple Maps
Red Deer Plumbing Pro
Not listed

Our Process

HOW WE BUILD
YOUR TRUST NETWORK

01

FULL CITATION AUDIT

We scan every major directory and data aggregator to find every place your business is currently listed. We document what's correct, what's wrong, and what's missing. You get a complete picture of your citation health before we touch anything.

02

DUPLICATE REMOVAL

Duplicate listings confuse Google and split your ranking signals. We identify every duplicate across every platform and work to remove or merge them so your business appears cleanly, once, everywhere it should be.

03

NAP STANDARDIZATION

We define your exact canonical NAP, the precise, consistent version of your name, address, and phone number, and use it identically across every submission. Not similar. Identical. Google rewards precision.

04

DIRECTORY SUBMISSIONS

We submit your business to 50+ directories: general platforms, industry-specific directories (trades, health, food service), and Alberta-specific local directories. Each submission is done manually with full business descriptions, categories, and photos where supported.

05

ONGOING MONITORING

Citations don't stay fixed on their own. Third-party data aggregators regularly overwrite listing information with outdated data. We monitor your citations monthly and correct any changes before they affect your rankings.

Where We List You

50+ DIRECTORIES.
EVERY ONE MATTERS.

We cover general directories, industry-specific platforms, data aggregators, and Canadian-specific directories. Here's a sample of where your business will be built and maintained.

General
Google Business Profile
General
Yelp Canada
General
Yellow Pages Canada
General
Apple Maps
General
Bing Places
General
Facebook Business
General
Foursquare
General
Mapquest
Canadian
Canada411
Canadian
LocalPages.ca
Canadian
Canpages
Canadian
HomeStars
Data Aggregator
Infogroup / Data Axle
Data Aggregator
Neustar Localeze
Data Aggregator
Factual
Data Aggregator
Acxiom
Trades
HomeAdvisor Canada
Trades
Houzz
Health
Healthgrades
Health
RateMDs
Food
Zomato
Food
OpenTable
Food
TripAdvisor
+ Many More
27 additional platforms

Questions

THINGS PEOPLE ASK US

Citation building is often misunderstood. Here's what people usually want to know.

Ask Us Directly
How long does citation building take? +

Initial submissions happen within the first two weeks of engagement. Directory approvals vary: some are instant, some take 2 to 8 weeks to go live. Most ranking improvements from citation work become visible within 60 to 90 days, especially when combined with GBP optimization.

What if my business has moved or changed its number? +

This is actually the most common situation we walk into. Old location or phone information sitting on directories is one of the biggest silent ranking suppressors. We audit every existing listing, correct the outdated info, and standardize everything to your current details.

Do citations still matter? Isn't SEO all about content now? +

For local SEO specifically, citations remain a significant ranking factor. They're part of how Google establishes that a physical business exists at a real location. Content matters too, but without citation consistency, even great content won't get you into the Google Maps local pack.

Can I build citations myself? +

You can submit to the biggest ones yourself: Google, Yelp, Yellow Pages. The challenge is the volume (50+ platforms), the ongoing monitoring, and knowing which data aggregators to hit so the information cascades correctly. Most business owners submit to 5 or 10 and call it done. We do it properly.

Is this a one-time service? +

The initial build is one-time heavy lifting. But citations need monitoring because third-party aggregators regularly overwrite listing data with old information. Ongoing monthly monitoring ensures nothing drifts, which is why we include it in all recurring packages.

YOUR CITATIONS
ARE WORKING AGAINST YOU.

Let us audit them for free. You'll see exactly what's wrong and what it's costing you.

Get Your Free Citation Audit →